Privacy Policy

Welcome to Rawlings Sport Baseball Shop (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website sport-baseball.com or make a purchase from us.

By accessing our website and using our services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect information that you provide directly to us when you:

• Create an account on our website
• Place an order for our products
• Subscribe to our newsletter or promotional communications
• Contact our customer service team
• Participate in surveys, contests, or promotions

The types of personal information we may collect include:

• Contact information (name, email address, phone number)
• Shipping and billing address
• Payment information (credit card details, PayPal account information)
• Purchase history and preferences
• Communications with our customer service team

We also automatically collect certain information when you visit our website:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent on site, referring website)
• Location data (general geographic location based on IP address)

2. How We Use Your Information

We use the information we collect for the following purposes:

• Process and fulfill your orders for baseball and softball equipment
• Provide customer support and respond to your inquiries
• Send you transactional emails (order confirmations, shipping updates)
• Send marketing communications with your consent (you may opt-out at any time)
• Improve our website, products, and services
• Prevent fraud and enhance security
• Comply with legal obligations

3. Data Sharing and Disclosure

We may share your information with third parties in the following circumstances:

• Service Providers: We share information with third-party vendors who perform services on our behalf, such as payment processing, shipping, marketing, and website analytics.
• Legal Requirements: We may disclose information if required by law, court order, or governmental authority.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new entity.
• With Your Consent: We may share your information with third parties when you have given us explicit consent to do so.

We do not sell your personal information to third parties for their marketing purposes.

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your data is stored on secure servers, and we use industry-standard encryption technologies for sensitive information such as payment details.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

As an international business serving customers worldwide (excluding some parts of Asia and remote areas), your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from your country. We ensure appropriate safeguards are in place for such transfers.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request correction of inaccurate or incomplete information.
• Deletion: You can request deletion of your personal information, subject to certain exceptions.
• Restriction: You can request restriction of processing of your personal information.
• Data Portability: You can request a copy of your data in a structured, machine-readable format.
• Objection: You can object to processing of your personal information for certain purposes.
• Withdraw Consent: Where we rely on consent, you can withdraw it at any time.

To exercise any of these rights, please contact us using the information provided in the “Contact Us” section.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities on our website. These technologies help us:

• Remember your preferences and shopping cart items
• Analyze website traffic and usage patterns
• Deliver personalized content and advertisements
• Improve our website functionality and user experience

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

We may use third-party analytics services (such as Google Analytics) to help us understand how visitors use our website. These service providers may use cookies and similar technologies to collect information about your interactions with our website.

7. Children’s Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on our website with a revised “Last Updated” date. We encourage you to review this policy periodically.

9. Contact Us